The amount of top up you can send will depend on your recipient's country and mobile service provider. When you order, you will be able to choose from a list of top up amounts. We send your order immediately to the mobile phone service provider, who is responsible for processing the top up. Most top ups are delivered to the recipient instantly.
Occasionally a mobile service provider may experience a system delay that prevents a top up from being processed immediately. You and your recipient will both receive an SMS confirmation message when the top up has been completed successfully. When placing your order, be sure to select the correct mobile service provider "carrier" for the mobile phone number you wish to top up.
If you select the wrong carrier, the top up will not be processed. Also, be sure you are topping up a prepaid mobile phone. Mobile top up cannot be done for phones that are on postpaid service plans. Please contact customer support and provide the details of your order: the transaction ID number and the recipient's mobile phone number, mobile service provider and country.
Our support team will contact the mobile service provider about your top up. If you have received a "Pending" notification in your transaction history , please wait until you receive final confirmation of your top up order status before contacting us.
How much does it cost to send a money transfer? After you select a country and the amount you wish to send, you will see the transfer fee, exchange rate and total cost of your money transfer. Fees and exchange rates are subject to change and can vary by amount, country and payment method. You do not need to enter a promotional code during the payment process.
Some credit cards may charge cash advance fees for money transfer transactions. Please check with your card issuer before placing an order to see if they charge such fees. To complete your money transfer, you must have a BOSS Revolution account with your complete name, phone number, email address, and residential address.
As part of our required regulatory compliance review, we may need additional information and will contact you if necessary. We will notify you either during the transaction or immediately after if such information is needed. Most transfers are available for your recipient in minutes. Factors that may affect transfer time are holidays, delivery method, time zones, agent hours and required review process.
We offer different delivery options depending on the destination country and our in-country partners. Options include mobile wallet, cash pickup, bank deposit and home delivery.
Select a country and the amount you are sending to see the available delivery options. Please note that for cash pickup and home delivery, your recipient will be required to have identification and may also need a pickup number, which we will provide. There are some countries where we cannot offer bank or cash pickup due to regulatory or commercial reasons.
If the recipient or transfer information you submitted online has an error, it may be necessary to cancel the order and submit a replacement order.
Please contact customer support at for assistance. At the bottom of the transaction details screen, tap the Cancel button. We will do our best to process your cancellation, but if the funds have already been released for payment to your recipient, your order cannot be canceled. You can also login to your account to view order status or call customer support at Simply select how much you want to send in US dollars USD , enter information about your recipient, enter your payment information and submit your order.
You will need to communicate the pickup number to your recipient. You will also receive the pickup number via text message and email.
Some of our partner networks in Nigeria will attempt to send the recipient a text message with the pickup number when the funds are ready for pickup, but consider this a backup to personally conveying the pickup number to your recipient.
Once the transfer has been processed, the funds are usually available for pickup within 30 minutes during normal banking hours. The recipient must present the pickup number and a government issued photo ID to the cashier at the bank. When the order is ready for pickup, your recipient can go to any branch of the bank you have selected to pick up the funds in US dollars USD. If the passport is not Nigerian, please ensure that it has not expired and that the recipient has valid entry to Nigeria.
Some bank branches will ask the recipient to complete a form with the details of the transaction and present it to the cashier to pick up the funds. It is a means of identification for that banking customer across ALL Nigerian banks. It takes 24 hours for a BVN to be created, and it can be used for any bank in Nigeria. The recipient can ask the bank in which they pick up the funds to convert the US dollars to Nigerian naira.
Or they can take the dollars to their own bank or any location that will exchange dollars to naira. Your recipient does not have to have an account with a participating bank in order to pick up funds that you send. Every branch of the participating banks has access to the order record and is an authorized location where the funds that you send can be retrieved. The promotion began on March 8, , and will remain in effect until further notice. BOSS Revolution transactions can be picked up at any branch of the following participating banks:.
Remember, the recipient does not need an account at the bank in order to pick up funds. No, there is no limit on the send amount. There is also no limit on the number of transactions that you can send to take advantage of this promotion. The promotion began on Monday, March 8, , and according to the Central Bank of Nigeria, it will remain in effect until further notice.
The bonus will be paid at the bank automatically when the USD funds that you sent are paid out to your designated recipient. The sender does not have to do anything more than submit the transaction.
The bank in Nigeria will take care of the bonus payout. For a limited time, your recipient can save on cash out fees when you send funds to an Orange Money mobile wallet in Senegal. Your money transfer will be automatically deposited to an international wallet in your recipient's Orange Money account.
No cash out fees will be charged when your recipient withdraws funds from the international wallet. All your recipient needs to do is go to an Orange agent and request a withdrawal from their international wallet.
It is not necessary to move the funds into their local wallet. First, ask your recipient to dial then hit option 1. What's new in version 1. Release April 22, Date Added April 22, Version 1. Operating Systems. Operating Systems Windows, Windows 8.
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The connection here is quite inexpensive. Companies of this profile charge much more for services! At the same time, the quality of their services is not very good. The noise in the calls, than any other problems.
Now a little bit about the application itself and its functionality. The application does not take up much space. This is a very important plus for me since I have a limited amount of memory on my phone. It loads quite quickly- minutes. There was a period when I had crashes. I contacted support, after which my problem was quickly solved. I am very glad that the company employs prompt and hardworking employees who solve issues in a short time. Here I can pay for communication, write and call close people, made a translation, and much more.
Even if my Internet is turned off, I can make calls, since the connection is free. There are quite a lot of advantages and other features. Therefore, I only use this application. Hello Varya! We appreciate your valuable feedback. Our goal is to offer you the best experience, calling rates and quality connection while user our service. The service support here is very good and prompt. There were several cases when I could not understand the system, and in general, there were questions.
For example, when the transfer will come, which functions are paid, and so on. The support team quickly answered all my questions, for which I am very grateful to them!
I also want to express my gratitude to the developers of the system, because without them this application never existed would!
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